Neil Scrivener's OneWorld
No Result
View All Result
  • Home
  • About Neil Scrivener
  • Airline Reviews
    • Air Canada
    • Alaska Airlines
    • American Airlines
    • ANA
    • British Airways
    • Brussels Airlines
    • Cathay Pacific
    • Etihad
    • Iberia
    • Lufthansa
    • Qantas
    • Qatar Airways
    • TAP Portugal
    • Singapore Airlines
    • Srilankan Airlines
    • Swiss
    • Turkish Airlines
    • United Airlines
  • Lounge Access
    • American Express Platinum Card
    • OneWorld Emerald
    • OneWorld Sapphire
    • Priority Pass.
    • Star Alliance Gold
  • Lounge Locations
    • Belgium
      • Brussels Airport (BRU)
        • BRU – Pier A
    • Canada
      • Toronto Pearson Airport (YYZ)
        • YYZ – Terminal 1
    • Denmark
      • Copenhagen Airport, Kastrup (CPH)
    • Doha, Qatar
      • Hamad International Airport (DOH)
        • DOH – Terminal 1
    • Hong Kong
      • HKG – Hong Kong Airport, Terminal 1
    • Ireland
      • Dublin (DUB)
        • DUB – Terminal 1
        • DUB – Terminal 2
    • Germany
      • Munich (MUN)
        • MUN – Terminal 2
    • Portugal
      • Lisbon (LIS)
        • LIS – Terminal 1
    • Singapore
      • Changi Airport (SIN)
        • SIN – Terminal 1
        • SIN – Terminal 3
    • Spain
      • Barcelona (BCN)
        • BCN – Terminal 1
      • Madrid (MAD)
        • MAD – Terminal 4
    • Sri Lanka
      • Colombo (CMB)
    • Switzerland
      • Zurich (ZRH)
        • ZRH – Terminal 2
    • UAE
      • Abu Dhabi (AUH)
      • Dubai (DXB)
    • United Kingdom
      • London – Heathrow (LHR)
        • LHR – Terminal 2
        • LHR – Terminal 3
        • LHR – Terminal 5
    • United States
      • California
        • San Jose International Airport (SJC)
          • SJC – Terminal A
        • Los Angeles International Airport (LAX)
          • LAX – Terminal B
          • LAX – Terminal 4
          • LAX – Terminal 5
        • San Diego (SAN)
        • San Francisco International Airport (SFO)
          • SFO – Terminal 1
      • District Columbia
        • Washington Dulles (IAD)
          • IAD – Concourse B
          • IAD – Concourse C
      • Florida
        • Miami International Airport (MIA)
          • MIA – Terminal D
      • Nevada
        • Harry Reid/McCarran Airport (Las Vegas) (LAS)
          • LAS – Terminal 3
      • New York
        • John F Kennedy Airport (JFK)
          • JFK – Terminal 8
      • Pennsylvania
        • Philadelphia International Airport (PHL)
          • PHL – Terminal A/B
          • PHL – Terminal B/C
      • Washington
        • Seattle Tacoma Airport (SEA)
          • SEA – Main Terminal
          • SEA – S-Gates
  • Plane Reviews
    • Airbus A220 Family
    • Airbus A320 Family
    • Airbus A330 Family
    • Airbus A350 Family
    • Airbus A380-800
    • Boeing 747-400
    • Boeing 777-200ER
    • Boeing 777-300ER
    • Boeing 787 Dreamliner Family
    • Bombardier CRJ Family
  • Seat Reviews
    • Air Canada – Signature Class
    • American – Business Class
    • British Airways – First
    • British Airways – Business Class (Club)
    • Cathay Pacific – Business Class
    • Etihad – Business Class
    • Qatar Airways – Business Class
    • Srilankan Airlines – Business Class
    • TAP – Business Class
    • United – Business Class (Polaris)
  • Contact
  • Home
  • About Neil Scrivener
  • Airline Reviews
    • Air Canada
    • Alaska Airlines
    • American Airlines
    • ANA
    • British Airways
    • Brussels Airlines
    • Cathay Pacific
    • Etihad
    • Iberia
    • Lufthansa
    • Qantas
    • Qatar Airways
    • TAP Portugal
    • Singapore Airlines
    • Srilankan Airlines
    • Swiss
    • Turkish Airlines
    • United Airlines
  • Lounge Access
    • American Express Platinum Card
    • OneWorld Emerald
    • OneWorld Sapphire
    • Priority Pass.
    • Star Alliance Gold
  • Lounge Locations
    • Belgium
      • Brussels Airport (BRU)
        • BRU – Pier A
    • Canada
      • Toronto Pearson Airport (YYZ)
        • YYZ – Terminal 1
    • Denmark
      • Copenhagen Airport, Kastrup (CPH)
    • Doha, Qatar
      • Hamad International Airport (DOH)
        • DOH – Terminal 1
    • Hong Kong
      • HKG – Hong Kong Airport, Terminal 1
    • Ireland
      • Dublin (DUB)
        • DUB – Terminal 1
        • DUB – Terminal 2
    • Germany
      • Munich (MUN)
        • MUN – Terminal 2
    • Portugal
      • Lisbon (LIS)
        • LIS – Terminal 1
    • Singapore
      • Changi Airport (SIN)
        • SIN – Terminal 1
        • SIN – Terminal 3
    • Spain
      • Barcelona (BCN)
        • BCN – Terminal 1
      • Madrid (MAD)
        • MAD – Terminal 4
    • Sri Lanka
      • Colombo (CMB)
    • Switzerland
      • Zurich (ZRH)
        • ZRH – Terminal 2
    • UAE
      • Abu Dhabi (AUH)
      • Dubai (DXB)
    • United Kingdom
      • London – Heathrow (LHR)
        • LHR – Terminal 2
        • LHR – Terminal 3
        • LHR – Terminal 5
    • United States
      • California
        • San Jose International Airport (SJC)
          • SJC – Terminal A
        • Los Angeles International Airport (LAX)
          • LAX – Terminal B
          • LAX – Terminal 4
          • LAX – Terminal 5
        • San Diego (SAN)
        • San Francisco International Airport (SFO)
          • SFO – Terminal 1
      • District Columbia
        • Washington Dulles (IAD)
          • IAD – Concourse B
          • IAD – Concourse C
      • Florida
        • Miami International Airport (MIA)
          • MIA – Terminal D
      • Nevada
        • Harry Reid/McCarran Airport (Las Vegas) (LAS)
          • LAS – Terminal 3
      • New York
        • John F Kennedy Airport (JFK)
          • JFK – Terminal 8
      • Pennsylvania
        • Philadelphia International Airport (PHL)
          • PHL – Terminal A/B
          • PHL – Terminal B/C
      • Washington
        • Seattle Tacoma Airport (SEA)
          • SEA – Main Terminal
          • SEA – S-Gates
  • Plane Reviews
    • Airbus A220 Family
    • Airbus A320 Family
    • Airbus A330 Family
    • Airbus A350 Family
    • Airbus A380-800
    • Boeing 747-400
    • Boeing 777-200ER
    • Boeing 777-300ER
    • Boeing 787 Dreamliner Family
    • Bombardier CRJ Family
  • Seat Reviews
    • Air Canada – Signature Class
    • American – Business Class
    • British Airways – First
    • British Airways – Business Class (Club)
    • Cathay Pacific – Business Class
    • Etihad – Business Class
    • Qatar Airways – Business Class
    • Srilankan Airlines – Business Class
    • TAP – Business Class
    • United – Business Class (Polaris)
  • Contact
No Result
View All Result
Neil's One World
No Result
View All Result
Home Seat Reviews American - Business Class

American Airlines DUB to PHL (AA723) [B787-8] in Flagship Business

by admin
January 14, 2023
1
330
SHARES
2.5k
VIEWS
Share on FacebookShare on Twitter

Flight: American Airlines Dublin to Philadelphia  

Airline: American Airlines

Flight Number: AA723

Plane: Boeing 787-8 (Dreamliner)

Cabin: Flagship First

Seat: 2A

This Flight

This is a review of my flight on American Airlines from Dublin to Philadelphia.

In summer months the flight leaves Dublin at 13:55, but in the winter months leaves Dublin at 10:55.

One of the major advantages with flying from Dublin (over, say, Heathrow) is the pre-US Clearance offered in Dublin. This means that flights from Dublin to the US land as domestic flights, and means all the immigration process for US arrivals is done pre-boarding.

If you can deal with Dublin’s ‘quirks’, it’s a pretty good thing to do!

Checking In

The flight leaves from Terminal 2 at Dublin’s Airport, and I found checking in for the flight to be very speedy indeed!

After this, I had to negotiate Security. Unfortunately, this was less than fun – and despite being Fast Track, it was a frustratingly slow process.

Then it was off to the pre-boarding US Clearance area, before which there is a second Security check. I had been minded to visit a lounge before I got to the ‘US side’ – but was glad I didn’t! It was heaving!    

The Lounge

After the pre-boarding US Clearance process, there is only one lounge – which is shared with American, Delta and United – and possibly Aer Lingus’ US flights.

This lounge is called the 51st & Green Lounge, which I review separately here.  

The Plane

This flight was operated by American’s 787-8. Pre-Covid, I believe this would have been an Airbus A330 route – however, during Covid American removed their Boeing 757, 767 and Airbus A330’s in favor of the Boeing 787 and 777.

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

American only have one layout of the 787-8, which has 20 x Flagship Business seats, 28 x Premium Economy Seats, and a total of 186 Economy seats. There is no Flagship First on any of American’s 787’s.

The Suite

My seat, 2A was a rear-facing seat in American’s Flagship Business.

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

To try and reduce the length of these posts, I’ve reviewed the rear-facing Flagship Business suite here.

As I set out in that review – I consider that there is rather a lack of privacy to this particular seat!

Food and Drink

Drinks

Upon boarding, Water, Orange Juice or Champagne was served. These were served in plastic ‘glasses’, which I wasn’t entirely sure about! BA and Qatar Airways, for example, offer ‘proper’ glasses.

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

Once taken off, drinks were offered with hot nuts – I had a beer. I personally preferred American’s range of beers to BA’s; American have a wider range (and better selections!).

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

American tend to have a fairly reasonable selection of wines. As I was having chicken, I took the Domaine de la Chaise Sauvignon Touraine, which can cost just £10 to buy! I guess it’s the best in its price range.

American also offered a good selection of spirits, soft drinks, a port, and so forth. All in all pretty good – and I’d say better than BA!

Lunch

One thing I really enjoy about flying with American is their wholsome and hearty meals – and the fact it’s not served on one tray! This is a real gamechanger for me, the food by far surpasses BA’s single-tray service, offered to me on my flight to Miami (for example).

Starters are offered as antipasti and a salad.

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

There were a number of main dinner options, which included;

  • Sirloin steak, served with potato gratin
  • Chicken with mac n cheese
  • Sea bass with potato salad
  • Fried paneer with rice
Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

I can find the beef a little chewy and often too rate on AA – so I went for the chicken. It was pretty good!

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

Deserts included either a cheese plate or lemon tart. Of course, there is always the ice cream sundae – which I picked!  

The food was pretty good, it doesn’t have the edge on Qatar Airways -but it by far surpasses British Airways (for now, at least!).

Light Dinner

Around an hour before landing, a ‘light dinner’ is offered.

Two options were available (1) toasted BBQ beef and brie sandwich; or (2) Thai noodle salad. The mini pies have gone!

I decided to go for the sandwich, which came with crisps, fruit and a chocolate mousse. It was also pretty good.    

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

Amenities Kit

Having flown with American Airlines a lot, I’d always found their Amenities Kits to be excellent. Sadly, it seems they’ve decided to scrimp and save on these.

At my seat was a small pencil case looking thing, made by Shinola. I am told they are good manufacturers from Detroit – but this looked soooo cheap!

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

Inside the kit consisted of;

  • Eye mask
  • Socks
  • Ear plugs
  • The world’s smallest pen
  • Body lotion
  • And a pretty rubbish toothbrush
Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

Compared to the washbag that I got on my route to Dallas pre-Covid, the kit offered on this flight really was poor.

Wifi

Wifi was available for purchase at either $25 for 4 hours, or $29 for the whole (7 hour) flight. To me it was a no-brainer to buy the full flight Wifi, and worked pretty well throughout the flight.

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

One thing I take my hat off to American for is that it’s possible to sign in and sign out of devices – meaning you can flip-flop between phone and laptop. This is by far better than BA’s ‘fixed’ system.

Entertainment

As I write about in my seat review, the screen is big and well-sized for the seat.

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

I had a whole stack of work to do on the flight, so I didn’t touch the entertainment – but a quick flick through showed a variety of movies, television and music.

Or, as I like to watch – the flight map! Must be a pilot thing!

Neil Scrivener reviews American Airlines AA723 from Dublin (DUB) to Philadelphia (PHL) on the Boeing 787-8 Dreamliner, in Flagship Business.

I’ve written about many times the whole ‘Headphone Gate’ issue on American Airlines. This flight was no different. 90minutes before landing headphones were snatched off passengers and replaced with Avis headsets.

Cabin Crew

Hmmmmmm………

American Airlines have a problem. They have great food, nice drinks, a good hard product, good entertainment.

BUT

The Cabin Crew always let it down! I had Debbie mainly look after me – and she was just rude and abrupt. She also didn’t listen; I’d been quite clear I didn’t want berries in my ice cream sunday, and she put them in. Third world issues? Probably, but definitely a lack of attention to detail.  

I also noticed that passengers around me (Mrs Gregory and Mr Smith) were addressed by name – but I was referred to “hay” or should that be “hey”?  

The whole headphone thing was less than the premium experience customers deserve – but becoming standard.

Landing in Philadelphia

Landing was a dream – and it was off to Admirals Club to wait my next connection!

Conclusion

As I say above, there are SO many great things about American Airlines’ Flagship Business – but there were a few letdowns for me;

  1. The rocking seat, which I explain about in my seat review;
  2. The surly Cabin Crew. Why not hire people who want to be there?
  3. The Amenities kit
  4. The other half letdown was the over-crowded lounge. But I accept the lounge isn’t operated by American.

Other than that, it was an enjoyable flight!

Score: 81 out of 111 – or 73%.

Tags: 787-8AA723BoeingBusiness ClassDreamlinerDUBDublinFlagship BusinessOneWorldPhiladelphiaPHL
Previous Post

LHR – Terminal 3 – American Airlines Admirals Club – Airline Lounge Review

Next Post

American Airlines SFO to JFK (AA276) [A321T] in Flagship Business

admin

admin

Next Post
American Airlines SFO to JFK (AA276) [A321T] in Flagship Business

American Airlines SFO to JFK (AA276) [A321T] in Flagship Business

Comments 1

  1. Pingback: American Airlines JFK to LHR (AA142) [B777-200ER] in Flagship Business - Neil Scrivener's OneWorld

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

No Result
View All Result
ADVERTISEMENT

Categories

  • Abu Dhabi (AUH) (1)
  • Air Canada (5)
  • Air Canada – Signature Class (1)
  • Airbus A220 Family (1)
  • Airbus A320 Family (9)
  • Airbus A330 Family (5)
  • Airbus A350 Family (2)
  • Airbus A380-800 (1)
  • Airline Lounge Reviews (73)
  • Alaska Airlines (5)
  • American – Business Class (5)
  • American Airlines (22)
  • American Express Platinum Card (10)
  • ANA (1)
  • BCN – Terminal 1 (1)
  • Boeing 737 Family (2)
  • Boeing 747-400 (1)
  • Boeing 777-200ER (4)
  • Boeing 777-300ER (8)
  • Boeing 787 Dreamliner Family (6)
  • Bombardier CRJ Family (1)
  • British Airways (24)
  • British Airways – Business Class (Club) (2)
  • British Airways – First (2)
  • BRU – Pier A (1)
  • Brussels Airlines (2)
  • Brussels Airport (BRU) (1)
  • Business Class (81)
  • Cathay Pacific (4)
  • Cathay Pacific – Business Class (1)
  • Changi Airport (SIN) (5)
  • Colombo (CMB) (4)
  • Copenhagen Airport, Kastrup (CPH) (3)
  • DOH – Terminal 1 (4)
  • DUB – Terminal 1 (2)
  • DUB – Terminal 2 (2)
  • Dublin (DUB) (4)
  • Etihad (2)
  • Etihad – Business Class (1)
  • First Class (38)
  • Flight Reviews (30)
  • Hamad International Airport (DOH) (4)
  • Harry Reid/McCarran Airport (Las Vegas) (LAS) (2)
  • HKG – Hong Kong Airport, Terminal 1 (1)
  • Hong Kong (1)
  • IAD – Concourse B (3)
  • IAD – Concourse C (1)
  • Iberia (1)
  • JFK – Terminal 8 (1)
  • John F Kennedy Airport (JFK) (1)
  • LAS – Terminal 3 (2)
  • LAX – Terminal 4 (1)
  • LAX – Terminal 5 (1)
  • LAX – Terminal B (2)
  • LHR – Terminal 2 (5)
  • LHR – Terminal 3 (5)
  • LHR – Terminal 5 (5)
  • LIS – Terminal 1 (2)
  • Lisbon (LIS) (2)
  • London – Heathrow (LHR) (14)
  • Los Angeles International Airport (LAX) (4)
  • Lufthansa (5)
  • MAD – Terminal 4 (2)
  • Madrid (MAD) (1)
  • MIA – Terminal D (1)
  • Miami International Airport (MIA) (1)
  • MUN – Terminal 2 (2)
  • Munich (MUN) (2)
  • Norman Y. Mineta San Jose International Airport (SJC) (1)
  • OneWorld (48)
  • OneWorld Emerald (31)
  • OneWorld Sapphire (27)
  • Philadelphia International Airport (PHL) (2)
  • PHL – Terminal A/B (2)
  • PHL – Terminal B/C (1)
  • Plaza Premium Lounge (4)
  • Portugal (1)
  • Priority Pass. (22)
  • Qantas (2)
  • Qatar Airways (10)
  • Qatar Airways – Business Class (2)
  • San Diego (SAN) (1)
  • San Francisco International Airport (SFO) (1)
  • SEA – Main Terminal (4)
  • SEA – S-Gates (1)
  • Seat Reviews (10)
  • Seattle Tacoma Airport (SEA) (4)
  • SFO – Terminal 1 (1)
  • SIN – Terminal 1 (5)
  • SIN – Terminal 3 (2)
  • Singapore Airlines (1)
  • SJC – Terminal A (1)
  • Srilankan Airlines (8)
  • Srilankan Airlines – Business Class (3)
  • Star Alliance (16)
  • Star Alliance Gold (16)
  • Swiss (3)
  • TAP – Business Class (1)
  • TAP Portugal (2)
  • Toronto Pearson Airport (YYZ) (3)
  • Turkish Airlines (1)
  • Uncategorized (1)
  • United – Business Class (Polaris) (1)
  • United Airlines (5)
  • Washington Dulles (IAD) (4)
  • YYZ – Terminal 1 (3)
  • ZRH – Terminal 2 (3)
  • Zurich (ZRH) (3)

Recent.

Srilankan Airlines – CMB to LHR (UL503) [A330-300] in Business Class – Review

Srilankan Airlines – CMB to LHR (UL503) [A330-300] in Business Class – Review

February 1, 2023
DOH – Terminal 1 – Qatar Airways Al Mourjan Business Lounge North – Airline Lounge Review – Doha

DOH – Terminal 1 – Qatar Airways Al Mourjan Business Lounge North – Airline Lounge Review – Doha

January 31, 2023
HKG – Terminal 1 – Cathay Pacific The Wing, First – Airline Lounge Review – Hong Kong

HKG – Terminal 1 – Cathay Pacific The Wing, First – Airline Lounge Review – Hong Kong

January 30, 2023
  • Home
  • About Neil Scrivener
  • Airline Reviews
  • Lounge Access
  • Lounge Locations
  • Plane Reviews
  • Seat Reviews
  • Contact

© 2023 Neil Scrivener All Right Reserved

No Result
View All Result
  • Home
  • About Neil Scrivener
  • Airline Reviews
    • Air Canada
    • Alaska Airlines
    • American Airlines
    • ANA
    • British Airways
    • Brussels Airlines
    • Cathay Pacific
    • Etihad
    • Iberia
    • Lufthansa
    • Qantas
    • Qatar Airways
    • TAP Portugal
    • Singapore Airlines
    • Srilankan Airlines
    • Swiss
    • Turkish Airlines
    • United Airlines
  • Lounge Access
    • American Express Platinum Card
    • OneWorld Emerald
    • OneWorld Sapphire
    • Priority Pass.
    • Star Alliance Gold
  • Lounge Locations
    • Belgium
      • Brussels Airport (BRU)
    • Canada
      • Toronto Pearson Airport (YYZ)
    • Denmark
      • Copenhagen Airport, Kastrup (CPH)
    • Doha, Qatar
      • Hamad International Airport (DOH)
    • Hong Kong
      • HKG – Hong Kong Airport, Terminal 1
    • Ireland
      • Dublin (DUB)
    • Germany
      • Munich (MUN)
    • Portugal
      • Lisbon (LIS)
    • Singapore
      • Changi Airport (SIN)
    • Spain
      • Barcelona (BCN)
      • Madrid (MAD)
    • Sri Lanka
      • Colombo (CMB)
    • Switzerland
      • Zurich (ZRH)
    • UAE
      • Abu Dhabi (AUH)
      • Dubai (DXB)
    • United Kingdom
      • London – Heathrow (LHR)
    • United States
      • California
      • District Columbia
      • Florida
      • Nevada
      • New York
      • Pennsylvania
      • Washington
  • Plane Reviews
    • Airbus A220 Family
    • Airbus A320 Family
    • Airbus A330 Family
    • Airbus A350 Family
    • Airbus A380-800
    • Boeing 747-400
    • Boeing 777-200ER
    • Boeing 777-300ER
    • Boeing 787 Dreamliner Family
    • Bombardier CRJ Family
  • Seat Reviews
    • Air Canada – Signature Class
    • American – Business Class
    • British Airways – First
    • British Airways – Business Class (Club)
    • Cathay Pacific – Business Class
    • Etihad – Business Class
    • Qatar Airways – Business Class
    • Srilankan Airlines – Business Class
    • TAP – Business Class
    • United – Business Class (Polaris)
  • Contact

© 2023 Neil Scrivener All Right Reserved