Concourse D, Main Terminal, Charlotte Douglass International Airport, North Carolina
Introduction
This is my review of the American Express Centurion Lounge near Gates D & E in Charlotte’s Douglas International Airport.
I’ve been to quite a few Centurion Lounges, such as LaGuardia, Seattle, Las Vegas and Philadelphia, and this is one of my favorites.
Opening Hours
The lounge is open daily between 05:30 and 22:30,
Entry Conditions
The lounge is open to Platinum American Express holders.
It may also be open to other US-based Amex card holders, but as far as I am aware for UK-based holders, it’s only the Platinum that gets lounge access.
How to Get There
Heading towards Concourse D, after the travellators you’ll see a left turning to go to Concourse E.
Make a left towards Concourse E, and keep a look out to the right. Here you’ll see the (slightly hidden) elevator, which takes you up to the lounge.
Layout
Centurion Lounges are always great in their layouts and decor – this was no exception!
This isn’t a huge lounge, and certainly missing some of the features that LaGuardia and Las Vegas has.
There is a bunch of casual seating overlooking the apron of the airport. This included a large wooden desk for working, and a small printer.
One of the features I really like about the Centurion Lounges is their ‘phone rooms’. Unfortunately, the ‘fair usage’ policy isn’t one adopted by all – especially on this day! In fact two of the people occupying the rooms were neither on calls, nor working…….for well over an hour!
There is also a dining area close to the bar, but it seems I forgot to take a picture of it!
Food and Drink
Drinks
Coffee and water is self-service from stations dotted around the lounge.
Alternatively, there is an extensive bar serving anything you could want!
For some reason, I forgot to grab a picture of the bar menu – but it’s generally the same as the LaGuardia Lounge – picture below!
Food
All Centurion Lounges (at least that I’ve experienced) have self-service food.
Food on offer consisted of hot mains, cookies, salad, chicken, beef and rice.
In general terms, I think Centurion Lounges offer decent food – but it’s not quite as good as other airport lounges, which can offer food service to the table!
Wifi
Naturally, the wifi was extremely fast and reliable – was getting about 35mps up and down.
Showers
Having previously visited the Admirals Clubs, which don’t offer showers, I was glad this one did as I was flying back to Heathrow!
I believe there are two showers which are booked at the front desk. A few amenities are offered – but never deodorant!
Anyway, my shower was hot and the the bathroom in fair condition. This is the first time I’ve taken a shower in a Centurion Lounge, and I had no complaints!
Conclusion
This is a great lounge, and a welcome addition to CLT – especially with the showers!
I do enjoy a Centurion Lounge, and the space, food, drink and showers were all great. The only snag is the phone room hoggers – but that’s not something the lounge can fix!
